Marketing Environment Essay Example | Topics and Well Written Essays - 2500 words

Marketing Environment - Essay Example Marketing environment on the other hand can be viewed through analysis of factors and forces that influence and/or affects firm’s ability to build and maintain a long lasting relationship with its clients that later necessitate application of the marketing management strategies (Sheehan, 2011, 6). Marketing environment can be analysed in three broad categories to include micro environment analysis that calls for evaluation of factors and forces within the business and unearthing the ways in which they affect business’ ability to serve its clients (Luck & Chartered Institute of Marketing, 2010, 13). Instruments of evaluation in this kind of analysis include the company itself to include all its operational departments, firm’s suppliers, marketing intermediaries, publics and analysis of customer market. Macro environment analysis calls for evaluation of forces that are outside the firm’s direct involvement and influence which in the long run affects the micr o environment factors and thus affecting the firm’s operations. Instruments of evaluation in this analysis include demography, culture, natural calamities such as earthquakes, droughts and storms; analysis of the economy, politics and technology. Meso- environment analysis seek to evaluate the impacts of market intermediaries and their contribution to selling, promotions and distribution of goods and services in relation to the competitive aspect of the market and the firm’s competitive advantage. In this paper we shall evaluate the marketing environment of Walt Disney Holidays in relation to its market share/ leadership and the competitive advantage it possesses in the industry; evaluate importance of market research, market mix and service innovation for the firm, and later recommend marketing techniques to increase competitiveness and sustainability. Market Share Being in the tourism industry, analysis of pricing signals and measures to improve client satisfaction s uch as service innovations are prerequisite for market leadership. Service innovations such as â€Å"see dreams come true† whereby they have taken technology and consumer satisfaction to the next level necessitates their competitive advantage (Greenblatt, 2013, 11) over the other tour/ holiday firms by giving clients a new experience of living on ice as compared to other firms which may choose to let their clients experience the ice on visual aspects only. Their pricing signal evaluation; adoption of technology in majority of holiday segments and the coupon promotion strategies to various destination has enabled establish a significant market share in tourism industry. Micro environment analysis With outlets in Florida and a wide network of resorts in the United Kingdom, effective management of its internal departments such as finance, research and development, marketing and supplies, and the overall customer satisfaction segment will be essential to the sustainability of the ir operations (Fayolle & Kyro, 2008, 2). For instance the research and development section needs to come up with features of a product or service in the resorts segments that holistically attracts more customers by giving the firm competitive advantage over other holiday firms while the accounting department will approve the financial side of the marketing plan and budget on the customer satisfaction strategies. Suppliers and Supply analysis Supply of basis services in the resorts business is changing with time